Refund policy

Return & Refund Policy

JESUS I REPENT

Thank you for shopping with JESUS I REPENT! We appreciate your support and want you to have a positive shopping experience.

Returns & Exchanges

Because our products are fulfilled and shipped directly through third-party suppliers, all sales are generally final. We do not accept returns or exchanges for changes of mind, incorrect selections, or personal preferences, except where required by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at [Customer Support Email].

Include your order number, a description of the issue, and clear photographs of the item and packaging where possible.

We will review your request and provide an appropriate resolution, such as a replacement, refund, or other remedy. Your statutory consumer rights are not affected by this policy.

Missing or Undelivered Orders

If your order has not arrived by the estimated delivery date, please contact us so we can investigate with our shipping partners.

If your package is confirmed lost or undelivered, we will arrange a replacement or refund as appropriate.

Order Cancellations

Please contact us immediately if you need to cancel an order.

We will attempt to cancel orders that have not yet been processed or shipped. Once an order has entered fulfillment, cancellation may no longer be possible.

Return Shipping

Please contact us before returning any merchandise.

Do not send products back to the address on the original shipping label. If a return is authorized, we will provide the appropriate return address and instructions.

For items that are defective, damaged, or incorrect, we will cover necessary return shipping costs where a return is required.

For other approved returns, applicable return shipping charges will be communicated before you proceed.